Customer feedback

These speakers (Paradigm Signatures in gloss rosewood) are awesome in sound and incredible in looks. I'm totally pleased and mark me down as an impressed customer. Your cabling construction was equally top-notch and professional. I am so glad I surfed the net and found your store. The subwoofer is unbelievable. I mean it's not a speaker, it's an earth-mover. Seriously, it is extremely crisp and potent.

Thanks again for all of your support….I can’t even get that at our local shop!

I bought the NAD 372 and CA 500se in August. The sound improvement from a Yamaha separates system is striking; particularly after the burn-in. My Energy 22’s have new life! I can’t stop listening. I am putting together my sound room now. I can’t wait for a tube amp for the high end. I will buy it from you guys. Thanks for great components at a discount.

I just wanted to thank you for your excellent customer service and fast shipping. My Azur 540D arrived safely and sounds and looks outstanding! I would also like to thank you for crediting my shipping fees, and matching you competitors on pricing. I am more than pleased with your service and plan to do business with you again.

I must say my new sound system is amazing. I'm hearing things in songs I've been listening to for about twenty years, it's fantastic. It also seems like the sound is louder than it actually is-- it doesn't hurt my ears like my old system. It's gorgeous. Thanks for all of your advice.

The preamp arrived today, I was so excited I almost tore the box open. I quickly hooked it up to my Adcom 545, and my Sony ES CD player. Although I have not bought my new speakers yet I hooked it all up to my old Cerwin-Vega DX-7 (my old bass heavy speakers, oh how I miss youth). Let me tell you what, amazing! I have never heard music like this before, I cannot wait until I get new speakers. You have sent me a top-notch piece of equipment. Thanks for making me smile.

Richard, I got the receiver, and everything I've tried so far works perfectly. It sounds great! Thanks a lot!

I like the way you do business.
Good web site, good customer service and great products.

I have fallen even deeper into the pit: I have discovered 45 rpms .... aaaaaargh ... yow, says Zippy, the Mingus (Ah UMMMMMMM) is hypnotic. As always, thanks to you all .... you make insane consumerism "just sound right" ....

Thank you for your response. You suggested exactly what your partner Jack did. I feel comfortable placing my hi-fi fate in you guys!

I've dealt with Dick Moulding for over twelve years and he as always been helpful.

Thanks for all your help. I couldn’t have done this any other way.

Jack, I appreciate all the info and the great offer--sounds like really good deal.

...I have the Rotel 1090 in my system and everything sounds even better than I had hoped. Apply all the cliché superlatives. For now, I will enjoy my system as it is, but the time is coming when I will be in the market for a turntable, phono pre, headphone amp/cans, and cables. I'll see you then.

We received the TN-1220 & power amp today, installed them, and they seem to
be working wonderfully well. Thank you!

Thanks for your professionalism and class.

Great to do business with - Krell cd player is wonderful.

Amplifier looks like new, functions perfectly, seller is great to deal with.

Jack and Dick are great people to do business with.

UPS screwed up shipping, these folks bent over backwards to make things right.

Absolutely first rate; product, customer service, and care beyond reproach.

Gorgeous item at world's best price, shipped quickly and safely. Happy customer

I've never been to your store, but you're the best stereo store I've ever been to. -- RK NY, NY

I have just had the pleasure of doing business with you all. I think that your level of customer service is second to none. The staff is courteous and knowledgeable, something hard to find in todays world. Even though it was an E-Bay sale, it was one of the best experiences I have ever had.

You are such a genius. Everything went fine, once I got in the menu. Thank you very much for your help. People like you make life easy for us.

All packages received in good condition, in a very timely fashion. Great doing business with you! I will be doing business with you again.

I have had two outstanding experiences ordering from Northampton Audio. Both times, I dealt with Dick Moulding, whom I have found to be a very honorable, fair person. In the first instance, UPS damaged the subwoofer I ordered. I called Mr. Moulding and he sent out a double-boxed replacement immediately and had UPS pick up the damaged one. No hassles at all. Recently, I ordered several speakers at a great price. He shipped them on time, in the condition I expected, and double-boxed. Everything went perfectly, and I recommend Northampton Audio highly. I would definitely purchase equipment from Mr. Moulding again.

Two good experiences so far.

Excellent customer service. Great sound system! Highly recommend.

Good email, item as represented, quickly shipped, well packed, recommended.

Well packed with the tubes individually wrapped. Would do business again.

Smooth transaction. Product was as excellent as described.

Good communications, fast shipping, product as advertized

Dick Moulding was very professional and delivered the promised equipment on time. Answered all my questions; a pleasure to do business with.

Product as described, prompt shipping, highly recommended.

Preamp in excellent condition. Good timely transaction. Good to deal with.

Extremely fast and professional, helped solve stereo problem after a sale.

Very responsive. Prompt Delivery.

Excellent and quickly completed high dollar transaction. Very highly recommended.

A quick and pleasant big dollar transaction - Great seller.

Wonderful as seller, good communication , excellent packaging.

Have had several dealings with these folks. Highly recommended!

Thanks for your email and for your excellent service. (I just checked the UPS site, and the speakers arrived in town by 5:30 this morning. I'm expecting them already this afternoon!) You and everyone I spoke to were a pleasure to deal with, your prices were outstanding, and your customer service both admirable and impressive. I'll recommend you to anyone who'll listen, and I'll certainly be buying from you again. --Chad